Social Media Optimization
• Facebook is the world’s second largest search engine.
• Dell has recently surpassed $3 million in revenue from their Twitter interactions alone.
• Cost per interaction averages $12 via the contact center versus $0.25 via social media options.
• Ebay found that online community members spend 54% more on average than normal visitors.
• Customers report good experiences in social media more than twice as often as they do via calls or mail.
As the internet becomes the dominant factor in one’s life, people are using it socially in ways never imagined before. Electronic communities have huge sway in public perception. Being able to optimally leverage the benefits specific to social networks can be an excellent way for your firm to branch out and increase awareness to your firm. Furthermore, this is the ideal way to develop personal connections with your customers, a hugely valuable quality.
Social Media Optimization is a delicate balancing act. It requires a company to listen first, and sell second. Web Brilliant will help you craft precisely the online image you’re looking for. Adding social media targets can vastly increase recognition and greater spread knowledge about your brand. By providing additional lines of communication between customers and your firm, Web Brilliant can help you decrease misinformation and greater promote your services to potential customers or clients. Specialized services can be pointed towards specific target demographics in order to expose your firm to the right audience and build a relationship with these consumers.
The aspects of social media advertising that we focus on include:
Optimization of Social Network Connections
We will register you with several of the top social networks available, and we tailor each of these accounts so that we can attract the optimal audience for their respective social network. Web Brilliant will help you analyze the responses and queries coming in to minimize bad buzz and leverage positive news.
Creating Profitable Connections
Once you are profiled on the social networks that will attract the audience that best fits your needs, we will determine your ideal target demographic within each network. This will allow us to heavily target your preferred group of followers, which has a very high chance of returning potential customers and thus increasing profits. The firm establishment of these connections is key as they are the ones most likely to exhibit the so-called “multiplier effect” – as these connections follow your company more, they are more likely to recommend or point out your company to others, who in turn continue to pass on information and increase favorable buzz as well. Leveraging viral marketing allows your company to go big in almost no time at all.
With social media, it is essential to be constantly on the go, improving your firm or making changes so that your firm constantly generates positive buzz. As a result, a flurry of news might not be best reported immediately on these social networks, but releasing new information at too slow of a pace will result in your firm quickly becoming forgotten about. Based on your industry, Web Brilliant will determine the optimal mechanism on which to base the release of your new information, thus maximizing your positive buzz and minimizing the probability that your relationships with your network clientele will wear out.
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Let’s keep it a secret…
Before sharing your business information, website, and/or advertising strategy with us, we will send you our Non-Disclosure Agreement, which guarantees that your work materials, and even your identity as a client, will never be shared with a third party.